System Performance Degradation

Incident Report for Bloomerang

Resolved

Between 3:12 PM and 5:22 PM ET, some users may have experienced intermittent performance issues or delays within the CRM. Our teams have addressed the cause of this degradation, and all systems are now operating normally. We apologize for any inconvenience this may have caused.
Posted Mar 16, 2026 - 18:12 EDT

Update

We are continuing to monitor for any further issues.
Posted Mar 16, 2026 - 17:32 EDT

Monitoring

Our technical teams have identified the source of the service pressure and are implementing mitigation measures to restore normal performance. All other products and non-API services are operating normally.
Posted Mar 16, 2026 - 17:31 EDT

Investigating

We are currently investigating a system-wide performance degradation affecting all products. Users may experience extreme slowness or failures when attempting to log in.

Our technical teams are actively investigating the issue to identify the cause and restore normal operations as quickly as possible. We apologize for the inconvenience and will provide further updates as more information becomes available.
Posted Mar 16, 2026 - 16:58 EDT
This incident affected: Bloomerang CRM (CRM App - crm.bloomerang.co), Bloomerang Volunteer (Volunteer App - volunteer.bloomerang.co), and Qgiv by Bloomerang (Fundraising App - secure.qgiv.com).