We are continuing to monitor the application for any further issues.
Posted Jan 08, 2025 - 23:27 EST
Monitoring
A fix has been implemented and we are monitoring results.
Posted Jan 08, 2025 - 23:07 EST
Update
As of 10:38pm EST we have identified root cause and functionality has been restored. Online forms are loading as expected now. Users will now be able to login but may see degraded performance in the application until further notice. An update will be provided in 15 mins.
Posted Jan 08, 2025 - 22:44 EST
Update
We are actively working to restore functionality for our users. All components have been affected including online giving forms. Embedded, Hosted, and Self-Hosted online forms are unable to load during this outage and may display a "Donation Form could not load. Please try again later." An update will be provided in 15 minutes.
Posted Jan 08, 2025 - 22:26 EST
Identified
We have been experiencing a Bloomerang service outage since around 9:15pm EST. Customers may see errors when attempting to login and interact with the application. Our team is currently working to restore fucntionality. We apologize for any inconvenience. An update will be provided in 15 minutes.